1 · The agreement
These terms govern the use of the Margixa platform (app.margixa.com) and this website, operated by Margixa B.V. (KvK 42101008 · VAT NL869729834B01), Veldlaan 16 · 3956 RH Leersum · The Netherlands. By creating an account or using the platform you accept these terms on behalf of your business.
2 · The service
Margixa is a cloud ERP for electronics merchants: inventory and warehouse management, multi-channel listing and stock synchronization, order fulfilment, automated pricing, repairs, customer care and reporting. Marketplace connections operate through the official APIs of each channel, under the merchant's own marketplace accounts and authorizations.
3 · Accounts and responsibilities
- You are responsible for the accuracy of the data you manage in Margixa and for the staff accounts you create · keep credentials confidential and use the role and permission controls provided.
- You must hold valid agreements with the marketplaces and carriers you connect, and you remain responsible for your obligations towards them and towards your own customers.
- You may not use the platform for unlawful purposes, to infringe third-party rights, or to interfere with the service's operation or security.
4 · Your data
- Your data stays yours. Margixa acquires no ownership of your business data and uses it only to provide the service.
- Where we process personal data on your behalf we act as your processor under the GDPR · the details, including our subprocessors and our zero-storage approach to marketplace buyer data, are described in the Privacy Policy. A data-processing agreement is available on request.
- On termination we delete or return your data, except records we must keep by law.
5 · Fees
Paid plans are billed per the pricing agreed at sign-up or in your order form. Fees are exclusive of VAT. We may adjust pricing with reasonable advance notice effective from your next billing period.
6 · Availability and changes
We operate the platform with professional care on managed cloud infrastructure and continuously improve it. Features may evolve; we will not materially reduce the core functionality you pay for without notice. The service depends in part on third parties (marketplaces, carriers, cloud providers) whose availability we do not control.
7 · Liability
To the extent permitted by law, Margixa's total liability under this agreement is limited to the fees you paid in the twelve months preceding the event, and neither party is liable for indirect or consequential damages (including lost profits or lost revenue). Nothing limits liability for intent or gross negligence.
8 · Termination
You can stop using the service and end your subscription per your plan's terms. Either party may terminate for material breach that remains uncured after written notice. We may suspend accounts that endanger the platform's security or violate these terms.
9 · Governing law
These terms are governed by Dutch law. Disputes are submitted to the competent court in the Netherlands.
10 · Contact
Questions about these terms · support@margixa.com.